Pat
Introduction
Pat is originally from Tipperary in Ireland, and he started working at Medbelle in April 2022. Since then, he’s been an invaluable part of the Patient Care team, providing support and guidance to patients as they undergo treatment.
Job Responsibilities
- Guide patients through their surgical journey from the first call until recovery, giving patients personalised one-to-one support.
- Provide high-quality treatment knowledge and trusted resources, ensuring all patients are informed on all aspects of their care.
- Schedule consultations between the patient and their surgeon, removing the stress and hassle from the patient
- Coordinate patients’ surgery, allowing patients to concentrate on their recovery.
- Be the patient's point of contact throughout their journey, giving the patient reassurance and constant support from start to finish.
Pat's Trustpilot Reviews
"Four months after my knee surgery, Pat had been extremely helpful on every level; he is an asset to the company. I would recommend him without any doubt; he has a very pleasant voice and is very patient." - "My patient adviser, Pat, has guided me through every step of the way, from first getting the results of my scan to choosing the nearest hospital to my home and the best surgeon to deal with an arthroscopy on my left knee. Pat is a very kind and understanding young man, and nothing was too much trouble. He kept in touch daily to make sure I was totally happy and that there were no problems. After surgery, he found me a Physiotherapist whose patience and exercises are working wonders for my knee."
Outstanding Ankle Replacement Surgery.
"After much research, I eventually opted to use Medbelle services to help me select a surgeon to carry out my Ankle Replacement surgery.
This has proved to be the best decision I have ever made, I was assigned a patient care advisor- Pat O. Whom from the start of the process to the end has been in constant contact either calling me or vice verser arranging consultation appointments, hospital operations, follow ups etc. Pat has made this potential stressful experience seamlessly easy. No stone has been left unturned. No request too much. A credit to Medbelle.
I had my operation at the Nuffield Vale hospital done by Mr Rhys Thomas who was fantastic, he made me feel at easy and his confidence in his ability shone through. The operation went extremely well, the facilities at the hospital are excellent, the staff are outstanding to the last.
I cannot recommend the services of Mebelle and Pat O. Mr Rhys Thomas and the Vale hospital enough.
Thank you one and all."
Great service start to finish
"Medbelle made the whole experience of having my hip replaced as easy and stress-free as possible from start to finish.
Pat O, my Medbelle consultant was excellent throughout being very professional but also friendly and approachable and has continued to make sure all is well post operation.
I used The Saxon Clinic and had Professor Pearce perform my replacement op and I cant speak highly enough of both.
I have already recommended Medbelle's services to a close friend."
